Dr Packard Sits Down With Dr. Nacho

Dr. Paul Goodman  
I'm ready for my next guest with a team when my team is ready. Awesome so I have fellow dentist now we went from plastic surgeon to dentist, Dr. Bryan Packard, who's an awesome guy, awesome key resource and sponsor with your Virtual Consult. Dr. Bryan, you're you're coming to us from an authentic place looks like you got your loops around your neck. A patient coming soon class to number 15. Someone who has an open? No, sir, I just don't want to wish you wish that on you. Tell us a little bit about what you've created to help dentists cry less on the inside or outside feel better about what they do connect with patients. I love what you do. But I want you to orient our audience to that.

Dr. Bryan Packard  
Oh, absolutely. First of all, I love connecting with you and your beautiful family earlier this year at Dental Success Summit.

Dr. Paul Goodman  
Awesome. Thanks, Bryan.

Dr. Bryan Packard  
Really great, really great. Yeah, so I'm actually I'm partners with Your Virtual Consult. And basically what it does is it allows us as dentists and doctors to kind of break down the barriers on how patients can reach us and interact with us hear our voice, see our faces before they even come in to our practice, which can be a scary thing sometimes. And so what I have found is when patients reach out to me and my team here, through the Your Virtual Consult, or why YVC platform, before they come in, the comfort level is so much higher.

Dr. Paul Goodman  
Tell us for a second there, because I've made some videos, my own office, they're like Your Virtual Consult. If you go to Penningtondentalcenter.com, you'll see my face talking about us doing dental implants, what is the psychology or just you know, you've been a Dentist for a while, what do you think, you know, it could be in the most fundamental way or big picture that helps these patients feel more comfortable from seeing your face first?

Dr. Bryan Packard  
That's a great question. I really, it's I guess it's just from me, having used it in my practice and seeing the difference between someone that comes to my practice through Your Virtual Consult, and someone that just comes in any other avenue. I feel like it's probably because they've seen and heard my voice a couple different times, they see my my welcome video, like the widget on my website, and they see in here a little welcome video to get a Virtual Consult. And then they see and hear my voice again, when they click on which service they are interested in. Whether it's veneers, or implants, or Invisalign, and then they get a personalized response from me that then they realize oh, gosh, that they're actually responding to me personally. And when they come in, it's like it's like we're already friends. They already know me they

Dr. Paul Goodman  
That's cool I mean, even from the facebook world and dentist interacting on it, you get to feel like you know, people through their Facebook interactions and no different here. So tell me a little bit about this. I have my one of my best friends. I mean, all the time, my phone, if someone's watching, saying, Hey, I'd like to do this, but I don't have a fancy setup in my office or I don't have special lighting. What are the types of videos can you make them from your phone? And And how easy is it for them to get started?

Dr. Bryan Packard  
Okay, so that's probably what's really great is it's it's really easy to get started, you do like a 12 minute demo with with Tom, or Joe on our team. It's a super, it's a new software that you don't have to learn. It's like a 45 minute set up, you get on boarded, you make some onboarding videos. And I'd say the thing that during like COVID, I was able to respond specifically to everyone because I had time on my hands. And now we're the opposite. We're never we've never been busier. And so now it gets a little bit difficult to respond to every individual. And so now the automated responses has really helped me and my that, that sanity enhancer so key. We all know no matter what you do with your job, and especially dance, you get asked the same questions over and over and over again.

Dr. Paul Goodman  
When you can make a video that people can watch at any time. We're saying hey, a lot of people ask about snapping your teeth in and out really hard to do that's a great question. You'll find that we can use different snap strengths something I'm just thinking off top my head so I love that so are patient education is part marketing. Is it something that like now just say Oh, someone's watching and they text in console 22155436454 They get on boarded with your team? How soon can they have this stuff on their website? Or how soon can they have it on their social media accounts so that they can hit the ground running in January of 2022?

Dr. Bryan Packard  
Paul, they can have it within days. The only holdup would be just the dentist and we like to try our best to just make it convenient for them to make it easily. Like you said you can with your phone make these videos and we can download them. They they come across really personable when you're able to just talk into the camera, we have actual scripts for you, if you don't feel comfortable, you know, just speaking into a camera, we can make it really simple and easy for you to just have it written out. You just respond with a normal voice like you would any patient that's chair side with you. And what I found is that comfort level leads to increased case acceptance that I think the national average is something like 41%. Is that sound about right? I think, yeah, That's what I've been told well, with the YVC platform, we found that YVC patients case acceptance doubles, it's about 89%

Dr. Paul Goodman  
That is overdue, helping, showing smile with confidence, staying in business practices, type of care that we want to do patient centered production, it all comes together. Well, I am so thrilled to have you guys as a sponsor. And as a friend. I'm glad you invented this, we're enjoying using it. You know, just as a side, a side topping or an additional topping. Once you make these videos on your phone, you can also use them for your own team education, right where you can say to your team, Hey, assistant who doesn't know anything about dental implants, here's my YVC videos, make sure they watch them. So I just love that videos can be multi purpose multi use for so many different reasons. So if somebody is watching here, I know you guys have a great deal for our audience. But how could they reach out to you directly if they want to learn more?

Dr. Bryan Packard  
You can you can reach out to us just through the your Virtual Consult. They even have like someone almost always ready to respond right there on our website,  www.yourvirtualconsult.com and then you got the we do have a great deal right now. The 60% off of the setup and $100 off their first month. So it's a you know that

Dr. Paul Goodman  
You know you're Dentist people we really like a good deal. We like a good deal, right?

Dr. Bryan Packard  
Absolutely. I'm with you. I'm with you. Yeah

Dr. Paul Goodman  
I would say that what you're doing get ahead of the curve, stay ahead of the curve, make your life easier. Just embrace the power of video. I've done that through my both my dental office and doctor's office. So really, thanks for sharing with me. What's your next procedure out there, Bryan?

Dr. Bryan Packard  
Looking at the schedule here, it looks like I got a couple of emergencies that are coming in. So a couple broken teeth. We'll see what those turn into

Dr. Paul Goodman  
It's the season for emergencies that the holidays. I Go "it was 2015 Sir, you could visit us more than just for emergencies" I'lllet you get back to work. Thanks so much for being here.

Dr. Bryan Packard  
Awesome. Thanks so much Paul, good to see you.

Dr. Paul Goodman  
So as you guys can see managing your finances creating opportunities for patients to move forward with treatment. This is what Talking Nachos is about to create a world where you work on your dentist in core. Learn from our key resources and sponsors.

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